A Semosoft product

Luca picks up when you can’t.

Luca is an SMS and AI front office for Australian tradies and cleaners. Miss a call and Luca texts the caller back, finds out what they need and sends you the lead.

Ask about Luca
Example conversationMissed call
Hi, it’s Dave’s Plumbing. Sorry we missed your call. What do you need help with? Reply STOP to opt out.
Hot water system is leaking
Thanks. What suburb are you in, and how soon do you need someone?
Paddington. Today if possible
Lead sent to owner
Leaking hot water system
Paddington. Wants someone today.

The problem

A missed call is often a lost job.

Tradies and cleaners spend the day on site, not at a desk. Phones ring while hands are full.

Most callers do not leave a voicemail. They ring the next business on the list.

Luca makes sure every missed call gets a quick, polite reply, so the job stays with you.

How it works

Three steps. No app for your customers.

01

Missed call

A customer calls your business number and you cannot answer. Luca notices the missed call.

02

Automatic text back

Luca sends a text from your business name. It asks what the job is, where it is and how urgent it is.

03

Qualified lead to the owner

You receive a short summary of the job. Call back when you are free, already knowing what they need.

Who it is for

Built for people who work with their hands.

Luca suits Australian sole traders and small teams who take bookings by phone and cannot always answer.

  • Plumbers
  • Electricians
  • Builders
  • Landscapers
  • House cleaners
  • Commercial cleaners

Questions

Messaging, consent and opting out.

How do callers opt out?

Reply STOP to any message from Luca. The caller will get one confirmation and no further texts. Every first message from Luca includes this instruction.

Who receives a text from Luca?

Only people who have just called a business that uses Luca and did not get through. Luca does not message purchased lists or cold contacts.

Does Luca send marketing messages?

No. Messages are only about the enquiry the caller made. Each message names the business the caller rang.

How many messages will a caller get?

Usually two to five short texts per enquiry. Standard message and data rates from the caller's mobile carrier may apply. Reply HELP at any time for assistance.

Is the caller talking to a person?

Luca is an automated assistant. It collects the job details and hands them to the business owner, who follows up in person.

What happens to caller information?

It is shared only with the business the caller rang. We do not sell it or pass it to third parties for marketing. See our Privacy Policy for details.

Have a project or a question?

Tell us what you need. A real person in Brisbane will reply.

Contact us